Phone: (800) 532 3543

Software Technical Requirements:



Main Software

Simple Suite

Software Solutions

IT Solutions

Billing Services

Medisoft Technical Requirements

Supported Operating Systems

Microsoft Small Business Server products are NOT supported

Microsoft Home operating systems are NOT supported

Operating systems NOT listed are NOT supported

Workstations

Single-User / Advanced / Network Professional

Windows 7 Professional (32 or 64-bit)

Windows 8 Professional (32 or 64-bit)

Windows 10 Professional (32 or 64-bit) IS ONLY SUPPORTED on Medisoft version 21 or HIGHER

Server

Network Professional

Windows 7 or 8 Professional (32 or 64-bit)

Windows 2008 Server (32 or 64-bit)

Windows 2012 Standard Server

Hardware

Your system must meet the minimum system requirements for the operating system. Please refer to Microsoft's website for the minimum system requirements for each operating system.

The requirements list below are for the Medisoft software only. If you decide to run additional services (for example, DNS or Active Directory) you will need to add additional CPUs and/or RAM.

Workstation Minimum

Single-User / Advanced / Network Professional

Intel CORE i3 2.0GHz (Processor), 4GB RAM (Memory) 2GB Storage Space, DVD-ROM Optical Drive, 1Gbps Net-work Card (NIC)

Workstation Recommended

Single-User / Advanced / Network Professional

Intel CORE i5 2.0GHz CPU (Processor) or higher, 4GB RAM (Memory), 2GB Storage Space, DVD-ROM Optical Drive, 1 Gbps Network Card (NIC)

Server Minimum- Network Professional Only (up to 5 users*)

Intel CORE i5 2.0GHz (Processor) or higher, 4GB RAM (Memory), 10GB Storage Space, DVD-ROM Optical Drive, 1 Gbps Network Card (NIC)

*For offices with more than 5 users, a consultation is required to provide adequate Server Requirements.

Additional Options

Backup Solution

External Disk-Based Backup

Fax Server

Microsoft Windows Fax Server

Scanners (High Speed)

Fujitsu 20ppm to 40ppm Duplexing

Encryption Software

TrueCrypt
BitLocker




Plus Technical Requirements

Workstations

Minimum Software Requirements

OS: Microsoft Windows 7 and above, Apple supported desktop operating systems

Browser (for PC): Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Microsoft Edge

Browser (for Mac): Apple Safari, Mozilla Firefox, Google Chrome

Minimum Hardware Requirements

Processor Speed: 2.0 GHz or better

RAM: Minimum 4 GB RAM

Hard Drive Space: Minimum 10 GB free space

Note: Minimum display resolution requires a monitor capable of 1024 x 768 pixel resolution. However, when utilizing only the Bill module, a monitor capable of 1280 x 768 pixel resolution is required.

Connectivity and General Requirements

Allow SSL (TCP port 443) through firewalls to *.emds.com and to *.emdscloud.com

WLAN access in all administrative areas

End-to-end network round-trip time of 120ms or less from user workstation

Network (packet) loss of 1% or less from user workstation

M E Computer Systems, recommends, available network capacity (download) per 10 users at peak utilization: 10 Mbps

Available network capacity (upload): Optimal upload speeds vary based on the average document size being printed or scanned. The upload speed should be double the average file size, but a minimum of 2 Mbps is recommended.

For Example:

If upload speed is 1 Mbps, a 500 KB file will take approximately 5-7 seconds to print.

If upload speed is 2 Mbps, a 1 MB file will take approximately 5-7 seconds to print.

If upload speed is 10 Mbps, a 5 MB file will take approximately 5-7 seconds to print.

Requirements for Other Devices

Scanners

Document scanners are only supported on a Windows workstation (Windows 7 or above) and must meet the following minimum requirements. Note: eMDs does not support or recommend all-in-one scan solutions.

Automatic document feeder

TWAIN 32 driver

SCSI or USB interface

Duplex scanning capability is required

Printers

Plus utilizes the Windows printing API. Printers should comply with the PCL 5 or 6 printer protocol. eMDs does not support or recommend all-in-one printer solutions. Network printers should be added as a local printer via TCP/IP port on each workstation.

Fax

eMDs offers a fax service that integrates fax functionality with the Plus applications. No specific hardware requirements.

Card Scanner

The card scanner is used for scanning insurance cards and/or driver’s licenses. eMDs does not currently support OCR. If applicable, a document scanner can be used to scan cards.

Webcams

Webcams are supported on workstations with Microsoft Windows 7 or above. Cameras must be compatible with the DirectShow API.

Signature Pad

The signature pad does not work with eMDs Plus; they can be used with an onsite instance of Microsoft Word, but not interface with Plus.




Practice Partner and Medisoft Clinical
Technical Requirements

Workstation Requirements

Listed below, are the minimum workstation requirements needed to run Medisoft Clinical and Practice Partner. Please note that installing Medisoft Clinical and Practice Partner on hardware that barely meets the software's minimum requirements can affect the program's performance; the program will work but will run much slower than on a system that is well equipped to host the program.
Recommended Workstation System Requirements:

Intel 6th Generation Core i5 processor or higher

10GB of available hard disk space

4GB of RAM

17 inch display

Windows 7 Pro, Windows 8 Pro, Windows 10 Pro

Minimum Workstation System Requirements:

Intel 6th Generation Core i3 processor or higher

1GB available hard disk space

4GB Ram

Windows 7 Pro, Windows 8 Pro, Windows 10 Pro

Note the following are NOT Supported:

WindowsXP (all)

Vista Home

Vista Ultimate

Windows 10 Home or Pro

Server Requirements

Required Server Operating System:

Server 2008 R1 Standard 32 or 64bit

Server 2008 R2 Standard or Foundation 32 or 64bit

Server 2012 R1 Standard or R2 Standard 64bit


Not supported:

Server 2003 (all)

Server 2008 SBS (Small Business Server)

Small Business Server

Additional Options Backup Solution

External Disk-Based Backup

Fax Server

Microsoft Windows Fax Server

Scanners (High Speed)

Fujitsu 20ppm to 40ppm Duplexing

Dragon

Medical 10 or Higher

Encryption Software

TrueCrypt

BitLocker